Medical Equipment Rentals in Vancouver

Yaletown Medical Supplies rents medical equipment to Vancouver residents, visitors, and healthcare workers.
Our downtown store at 1255 Pacific Boulevard stocks rentals for recovery and aging in place.
Weekly and monthly rental options fit every situation from a 2-week visitor to longer recoveries.
Book up to 5 days before your rental start date and pick up in-store.

What We Rent

Yaletown stocks rental equipment across ten main categories for Vancouver customers.

Wheelchairs

• Manual wheelchairs — 16", 18", 20", and 22" seat widths for adult users.
• Transport chairs — lightweight caregiver-pushed models for short trips.
• Electric wheelchairs — motorized options for users needing powered mobility.
• Pediatric wheelchairs — sized for children ages 3-14.
• Weekly and monthly rentals both available.

Mobility Scooters

• 3-wheel scooters — tight turning for indoor and downtown use.
• 4-wheel scooters — better outdoor stability for parks and longer trips.
• Popular with cruise passengers and Vancouver tourists visiting for 1-2 weeks.
• Weekly and monthly rentals both available.

Knee Walkers (Knee Scooters)

• Standard knee walkers — indoor and smooth outdoor surface use.
• All-terrain knee walkers — larger wheels for Vancouver sidewalks and parks.
• Ideal alternative to crutches after foot, ankle, or lower leg surgery.
• Weekly and monthly rentals both available.

Hospital Beds and Mattresses

• Fully electric hospital beds — head, foot, and height adjustments.
• Hospital bed mattresses — foam and pressure-relief options.
• Bed rails and accessories — safety additions for hospital bed use.
• Monthly-only rentals for hospital beds — no weekly option available.
• Optional paid delivery and installation available for hospital beds.

Rollators and Walkers

• Standard walkers — 4-leg design for maximum stability during recovery.
• 2-wheel walkers — hybrid design with front wheels only.
• 3-wheel rollators — compact turning for indoor use.
• 4-wheel rollators — full seat and basket for outdoor community walking.
• Weekly and monthly rentals both available.

Crutches and iWALK

• Standard aluminum crutches — sized for adult and pediatric users.
• Forearm crutches — long-term support with wrist and elbow relief.
• Bariatric crutches — reinforced for higher weight capacity users.
• iWALK hands-free crutch — knee-based alternative for lower leg injuries.
• Weekly and monthly rentals both available.

Cold Therapy Machines

• Aircast Cryo Cuff Gravity Unit — proven anatomical cuff system.
• Aircast IC Unit — motorized circulation cold therapy.
• DonJoy Iceman Classic Cube — universal pad for multiple body areas.
• Body-specific attachments for knee, ankle, shoulder, and hip.
• Popular for post-surgery recovery over 4-8 week periods.

Why Rent from Yaletown Medical Supplies

Local pickup and expert fitting:

• Trained staff adjusts every rental to fit the user during pickup.
• In-store demonstration confirms safe use before leaving with the equipment.
• Questions during your rental period get answered by our team.
• Follow-up support helps if the equipment doesn't fit your needs.

Clean, maintained equipment:

• Every rental is professionally sanitized between customers.
• Regular inspection ensures brakes, wheels, and adjustments work correctly.
• Well-maintained equipment reduces problems during your recovery period.

Flexible rental terms:

• Weekly and monthly rental options fit every recovery timeline.
• Extend your rental if recovery takes longer than expected.
• Return early if you no longer need the equipment.
• No penalties for reasonable modifications during your rental period.

Central Vancouver location:

• 1255 Pacific Boulevard in downtown Vancouver's Yaletown neighborhood.
• Accessible by SkyTrain, TransLink bus, and street parking.
• Nearby to Vancouver General Hospital and downtown medical clinics.
• Convenient for post-hospital equipment pickup on the way home.

How Rental Works

Step 1: Contact us to discuss your needs

• Call (236) 466-2141 or visit our store 7 days a week.
• Tell us the type of equipment, expected duration, and pickup date.
• We check availability and reserve the equipment for you.

Step 2: Book your rental start date

• Reservations are accepted up to 5 days before your rental start date.
• Longer advance booking not required — 5 days is our maximum reservation window.
• Popular equipment during peak seasons may need booking within this window.

Step 3: Visit the store for pickup

• Come to 1255 Pacific Boulevard, Vancouver, BC on your rental start date.
• Bring valid government ID (driver's license, passport).
• Bring credit or debit card for the security deposit.
• Allow 15-30 minutes for fitting and demonstration.

Step 4: Receive fitting and instructions

• Our staff adjusts the equipment to fit the user properly.
• You receive a demonstration on safe use of the equipment.
• Questions are answered before you leave the store.
• Care instructions provided for daily use.

Step 5: Return on your agreed end date

• Return the equipment during business hours on the agreed date.
• Extended rentals can be arranged with a phone call.
• Security deposit refunds process after return inspection.

Rental Duration Options

Weekly rentals:

• Available for most equipment categories except hospital beds.
• Minimum rental period is one week.
• Ideal for short-term visitors, temporary recovery, and travel needs.
• Cost-effective for uses under 4-6 weeks total duration.

Monthly rentals:

• Available for all equipment categories including hospital beds.
• Better rate than weekly rentals for longer commitments.
• Ideal for post-surgery recovery lasting 6-12 weeks.
• Popular with families caring for aging parents at home.

Hospital bed rentals:

• Monthly only — no weekly rental option available.
• Includes optional paid delivery and installation.
• Popular during transitions from hospital to home care.
• Common rental durations range from 1-6 months.

Extension policy:

• Contact us anytime during your rental to extend the period.
• No penalty fees for reasonable extensions.
• Rental rates continue at the same weekly or monthly rate.

What You Need to Bring

Required:

• Valid government-issued photo ID (driver's license or passport).
• Credit or debit card for the security deposit.
• Payment method for the rental fees.

Recommended:

• Physician prescription (needed for some insurance reimbursements).
• Notes on the specific equipment recommended by your healthcare team.
• Measurements of the user's height, weight, and hip width if known.
• Insurance information if you plan to seek reimbursement.

For hospital bed rentals:

• Home address confirmation for delivery scheduling.
• Contact number for delivery coordination.
• Access information (elevator, stairs, parking) for the delivery team.

BC Insurance and Reimbursement

How insurance typically works:

• Most plans require a physician's written prescription documenting need.
• Coverage varies by specific insurance plan and rental type.
• Yaletown provides detailed itemized receipts for reimbursement submission.
• Pre-authorization may be required for expensive or long-term rentals.

Common insurance providers we work with:

• Pacific Blue Cross (PBC) — direct billing for eligible items.
• First Nations Health Authority (FNHA) — comprehensive coverage for status patients.
• BC Ministry programs for specific eligibility criteria.
• Extended health plans through Sunlife, Manulife, Green Shield, and others.

Steps for insurance reimbursement:

1. Get a written prescription from your physician before renting.
2. Pay the rental cost upfront (or set up direct billing where available).
3. Request an itemized receipt from Yaletown at pickup.
4. Submit the receipt with your insurance claim form.
5. Reimbursement typically arrives within 2-4 weeks depending on your plan.

Popular Rental Scenarios

Post-surgery recovery:

• Knee replacement — wheelchair for 4-8 weeks plus cold therapy.
• Hip replacement — wheelchair plus commode plus walker for 6-12 weeks.
• Foot or ankle surgery — knee walker for 4-8 weeks.
• ACL reconstruction — cold therapy for 6-12 weeks.

Visitors to Vancouver:

• Cruise passengers — mobility scooters for 1-2 weeks.
• Family visitors — wheelchairs and walkers for 1-4 weeks.
• Business travelers with mobility needs — short-term equipment support.
• Vacationers with pre-existing mobility limitations.

Aging parents:

• Trial rentals to test whether purchase makes sense long-term.
• Temporary support during illness or recovery periods.
• Hospital bed rentals during transitions from hospital to home care.
• Rollator and walker rentals for improved home mobility.

Post-hospital discharge:

• Bridge equipment while permanent solutions arrive.
• Hospital bed rental for home recovery periods.
• Wheelchair or walker for reduced mobility during healing.
• Cold therapy machines for post-surgical swelling management.

Common Questions

Will BC extended health insurance cover my rental?
Many plans cover rentals with a physician's written prescription documenting need.

What's the minimum rental period?
Weekly rental is the minimum for most equipment categories.

Can I extend my rental if recovery takes longer?
Yes — contact us anytime during your rental to extend the period.

Can I return the equipment early?
Yes — but the minimum billing period still applies for that cycle.

How far in advance can I book a rental?
Reservations are accepted up to 5 days before your rental start date.

Do I need a prescription to rent?
No — Yaletown rents equipment without a prescription requirement.

What if the equipment breaks during my rental?
Contact Yaletown immediately for replacement or repair options.

Can I switch equipment types during my rental?
Yes — contact us if your needs change and we'll help you swap equipment.

How do I pay for my rental?
Rental fees plus a security deposit are due at pickup.

Visit Yaletown Medical Supplies Today

Vancouver's trusted source for medical equipment rentals since we opened.
Call (236) 466-2141 or visit 1255 Pacific Boulevard, Vancouver, BC.
We are open 7 days a week for in-store rentals and expert consultations.

Yaletown Medical Supplies is owned by Ozgur Alacaba, Turkish-licensed Pharmacist (2004-2026). Not registered with CPBC.

Yaletown Medical Supplies | 1255 Pacific Boulevard, Vancouver, BC | (236) 466-2141 | Open 7 days a week